Shipping policy

Shipping & Delivery

Lorienna Shipping Policy

At Lorienna, we are committed to providing an exceptional shopping experience for our US , UK, Australia and Canada customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States , United Kingdom and Canada.

Shipping Locations

This shipping policy applies to orders shipped within the United States , United Kingdom, Australia and Canada.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 7:00 PM (CST) Central Standard Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Saturday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 5 to 7 business days (Monday to Saturday).
  • Estimated delivery time: 6 to 9 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States, Canada, Australia and the United Kingdom:

  • USPS
  • UPS
  • FEDEX
  • Royal Mail
  • DHL

Shipping Costs

Free Shipping: All orders within the United States, United Kingdom, Australia and Canada qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.

For More Information:

Website name: Lorienna

Company: KAVION GLOBAL LIMITED
Address: UNIT 2904-05, 29/F UNIVERSAL TRADE CTR, 3 ARBUTHNOT RD, CENTRAL, HONG KONG

E-mail: support@lorienna.com

FAQ: Frequently Asked Questions

Phone: +1-309-225-8358

Contact Us Form

Customer Service Hours: Monday to Saturday: 9:30 AM to 7:00 PM (CST) Central Standard Time

We do our best to reply to your e-mail within 1-2 business days.